FAQ

 

Frequently Asked Questions (FAQs) 🎠

We specialize in fun, safe, and educational toys for kids of all ages — from soft plush toys to brain-boosting learning games and creative playtime essentials. Each product is handpicked for quality and child safety.

Yes! We offer Cash on Delivery (COD) for orders above ₹399. Prepaid orders above ₹299 enjoy free shipping, while smaller orders have a minimal ₹49 delivery fee.

Orders placed before 12 PM (Monday–Saturday) are processed within 24 hours. Once shipped, delivery takes 5–7 working days depending on your location. You’ll receive a tracking link via email or WhatsApp after dispatch.

Orders can be cancelled within 12 hours of placement or before shipment. Once dispatched, changes or cancellations are no longer possible. Contact our support team right away for help!

If your order arrives damaged or incorrect, please share a parcel opening video within 24 hours of delivery. Our team will verify and arrange a quick replacement or refund as per policy.

Yes! All eligible products come with a 15-day limited warranty covering manufacturing defects. The warranty does not cover physical damage, misuse, or normal wear and tear.

You can reach our friendly customer support team through:

📧 Email: support@minorcart.com
💬 WhatsApp: +91 9567576555
🕘 Working Hours: Monday to Saturday (09:00 AM – 06:00 PM)

Contact Information 📬

Website: minorcart.com
Company name: Sanoopkumar V S
Address: Grande Tower, VO 0018, NH bypass metro Pillar no.41, Aluva - 683101, Ernakulam
Email: support@minorcart.com
Contact form: https://minorcart.com/pages/contact
WhatsApp Chat: +91 9567576555
Customer Support Hours: Monday to Saturday (09:00 AM - 06:00 PM)