Shipping FAQ

Shipping FAQ 🚚

We’re here to answer all your shipping-related questions and ensure a smooth delivery experience.

1. How do you ship your products?

We partner with trusted courier companies to ensure fast and safe delivery of your orders. Our courier partners include:

Xpressbees
Delhivery
Ecom Express
Ekart Logistics
DTDC
Bluedart

2. How soon do you ship my order?

We process your order as quickly as possible:

Orders placed before 12 PM (Mon–Sat) are verified and packed within 24 hours.
Once shipped, a tracking link will be shared via email or WhatsApp.
You can track your package live until delivery.

3. Can you guarantee delivery time?

Pan-India delivery: Orders are usually delivered within 3 to 7 working days depending on your location.

4. What do you mean by “working day”?

Working days are Monday to Saturday, excluding:

National and regional holidays
Election or government-declared holidays
Natural calamities or unavoidable disruptions

5. Do you offer open box delivery?

We currently do not provide open box delivery due to the affordable pricing of our products. However, every parcel is sealed securely for your safety.

6. Can I request next-day delivery?

We’re sorry, but express next-day delivery isn’t available right now. All orders follow our standard delivery schedule based on your pin code.

7. My parcel is delayed. What should I do?

We apologize for the inconvenience. Please reach out to us via WhatsApp or email, and we’ll raise a ticket with the courier partner immediately to expedite your shipment.

We appreciate your patience and assure you we’ll follow up until your parcel reaches you safely.

8. Can I cancel my order if it’s delayed?

We understand your concern! Please contact us, and we’ll coordinate with our courier partner to resolve the issue. If a prepaid order is returned to us because it wasn’t accepted, we’ll deduct return shipping charges and refund the remaining amount.