1. Warranty Coverage 🔧

All eligible products on minorcart.com include a limited warranty covering manufacturing defects for a period of 15 days from the date of delivery.

This warranty covers:

• Non-functioning or defective mechanisms (e.g., battery compartments, joints, or switches)
• Broken or missing parts due to manufacturing error
• Battery failure on arrival (if reported within 24 hours)

2. What’s Not Covered ⚠️

• Physical damage after delivery
• Water damage or moisture exposure
• Damage due to misuse or mishandling
• Normal wear and tear, fading, or paint chipping
• Battery depletion after use

3. Warranty Claim Process 🧾

To make a warranty claim, please follow these simple steps:

• Record a parcel opening video when you receive your package.
• Report any issues within the 15-day warranty period.
• Send us the order number, issue details, and video proof via WhatsApp or email.

Once verified, we’ll arrange a pickup and replacement at no cost. Replacements are typically dispatched within 7 working days after approval.

4. Warranty Period 🕐

The warranty is valid for 15 days from the delivery date. After this period, we cannot process warranty-related claims or replacements.

5. Our Commitment 🤝

We understand that toys are for joy — and we’ll always do our best to ensure that your experience with Minorcart remains happy, safe, and hassle-free!